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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ken Wilson

Ken Wilson

April 20, 2026

5  out of  5
rating by Ken Wilson
"5 stars, easy. I’ve dealt with a lot of insurance people over the years, and most of them make you feel like you need a translator and a nap. Not here. We were on a trip not long ago and ended up seeing moose and other wildlife way closer than I was comfortable with. You start doing the math in your head real fast when something that size is staring at your vehicle. I remember thinking, “well… this is either going to be a great story or an expensive one.” That’s when it hit me, we’re covered. No guessing, no hoping, no fine print panic. Just peace of mind knowing if that moose decided to test the front end, we weren’t on our own. That’s what you’re really getting here. Someone who sets you up right the first time, explains it in plain English, and actually answers when you call. Would recommend, Austin, to anyone who prefers sleeping at night instead of wondering what their policy actually says."
We responded:
"Thank you, Ken, for sharing your experience and for the fantastic review. It's great to hear that you felt secure and well-informed during your trip. Knowing that you have peace of mind with your coverage is exactly what we aim for. Austin is dedicated to making sure everything is clear and straightforward, so you can focus on enjoying your adventures without worry. Your recommendation means a lot, and we're glad to have you with us."
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Kevin Crist

April 20, 2026

5  out of  5
rating by Kevin Crist
"Austin and his Team are the best!"
We responded:
"Thank you, Kevin, for your fantastic feedback! It's wonderful to hear that you had such a positive experience with the team. Your support means a lot to us, and we're glad to know we're meeting your expectations. If there's anything else we can do for you, feel free to let us know."
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Kris Weigle

April 19, 2026

5  out of  5
rating by Kris Weigle
"Austin is the MAN!!! Great service and always available for a call."
We responded:
"Thank you, Kris."
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Your Guy Tree Service LLC

April 19, 2026

5  out of  5
rating by Your Guy Tree Service LLC
"Austin handled all of my questions & was very helpful!"
We responded:
"Thank you for sharing your positive experience! It's wonderful to hear that our team was able to assist you effectively and answer all your questions. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Ken Schlemmer

April 19, 2026

5  out of  5
rating by Ken Schlemmer
"Superior customer service and excellent insurance coverage at very competitive rates!"
We responded:
"Thank you, Ken, for sharing your positive experience with us. It's wonderful to hear that you found our customer service and insurance coverage to be superior and competitively priced. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Jonathan

April 19, 2026

5  out of  5
rating by Jonathan
"Great experience! Makes it easy!"
We responded:
"Thank you, Jonathan, for sharing your positive experience! It's wonderful to hear that everything was easy for you. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Lance Heffner

April 19, 2026

5  out of  5
rating by Lance Heffner
"Austin is Great to work with."
We responded:
"Thank you, Lance, for your kind words and the excellent rating. It's wonderful to hear that you had a great experience working with our team. Your feedback is greatly appreciated and helps us continue to provide top-notch service."
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Kevin G

April 19, 2026

5  out of  5
rating by Kevin G
"Austin is good people. Every interaction is like catching up with a best friend. Passionate and involved in the community which is great!"
We responded:
"Thank you, Kevin, for sharing such a positive review. It's wonderful to hear that your interactions with our team feel so personal and friendly. Being passionate and involved in the community is something we truly value, and it's great to know that it resonates with you. Your feedback is greatly appreciated!"
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Kyle Dempsey

April 19, 2026

5  out of  5
rating by Kyle Dempsey
"Austin’s team is the best!"
We responded:
"Thank you, Kyle, for your fantastic review! It's wonderful to hear that Austin's team has made such a positive impression. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Kaydenn Sunday

April 19, 2026

5  out of  5
rating by Kaydenn Sunday
"Great communication, nice, funny, and goes all out"
We responded:
"Thank you, Kaydenn, for your wonderful feedback! It's fantastic to hear that you appreciated the communication and found the experience enjoyable. Going all out for our customers is something we strive for, and it's rewarding to know it made a difference for you. Your support means a lot to us!"
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Keith St Onge

April 19, 2026

5  out of  5
rating by Keith St Onge
"Austin and his staff were amazing to work with. Great communication and professional services."
We responded:
"Thank you, Keith, for sharing your positive experience with the team. It's wonderful to hear that the communication and professional services met your expectations. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Profile photo of Ken Wilson

Ken Wilson

April 19, 2026

5  out of  5
rating by Ken Wilson
"Austin supports the community in more ways than you can count. !!!"
We responded:
"Thank you, Ken, for your wonderful feedback! It's fantastic to hear that our community efforts are appreciated. Your support means a lot, and we're glad to have you as part of our community."
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Marcus

April 15, 2026

1  out of  5
rating by Marcus
"With two other State Farm franchises in the area, I would avoid this one. The owner reminds me of a greasy used car salesmen"
We responded:
"Hello Marcus, Thank you for taking the time to leave a review for my business. Unfortunately, you must be confused, as I have no idea who you are. Your comments contradict every action I have taken in 20 years of industry experience. I have striven since day one to provide fast and friendly service; for the past two years our sales and service team have provided that same front line, fast, friendly, and accurate customer service. I welcome constructive criticism, but your review wreaks of some deeper issue. I am always open to have a conversation; please identify yourself so that my team and I can learn from however our interaction. Best Regards,"
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Leslie Waters

March 27, 2026

1  out of  5
rating by Leslie Waters
"Been with state farm for 20+ years. After all this time they decided to come taje photos of our home and property and then sent us a letter demanding we do this that and the other. No one called to talk to us about any of their new found concerns. Our monthly payment kept going up and up. We would call and Austin is never available and never calls back. We decided to switching to Farm Bureau. There customer service has been fantastic. Once we made the switch I called state farm to cancel, not a hate to see you go! What can we do to keep you? Why are you switching? Nothing. Just an okay from the secretary. A 20+ years customer leaves and no one cares."
We responded:
"Hello Leslie, Thank you & Ryan for your 19 years of loyalty with State Farm, my agency has been happy to serve you, and would absolutely welcome you back if anything changes in the future. I'm sorry you seem to be confused about our level of commitment to serve you. I do not have any control over State Farm's Underwriting Reviews that you were a part of, but we have in fact reached out to Ryan each year that I've been your agent. We contact each customer when your Homeowners Policy renews. We have called or text Ryan every single spring that I've been your agent to invite you in for a full complimentary Insurance & Financial Review. It has been 5 years since Ryan last accepted: On June 7, 2021 we met after hours to better accommodate your schedule. At that meeting we added Drive Safe & Save and removed an additional insured. Since then, my team has called and text each year to invite you in: May 4, 2022 April 11, 2023 May 01, 2024 May 06, 2025 Again on August 1, 2025 Ryan called in to change vehicles, and was offered another opportunity to complete an Insurance & Financial Review, to which he declined... We value each and every customer and go above and beyond other agencies to provide prompt, accurate, friendly and cost-effective service to our customers. As a small business, our online reputation is very important to us. Would you be willing to consider updating your initial Google review to reflect the facts? Thank you again for your business, ~Austin Budreau"
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Kathy Seeman

March 5, 2026

5  out of  5
rating by Kathy Seeman
"Best insurance company out there! Austin and his team have always been very kind and easy to work with! Great rates as well!"
We responded:
"Thank you, Kathy, for your wonderful feedback! It's fantastic to hear that you find our team kind and easy to work with. We're glad to know you're happy with the rates and service. Your support means a lot to us!"
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karen

March 5, 2026

5  out of  5
rating by karen
"Personal experience with your business!"
We responded:
"Thank you for sharing your personal experience and for the perfect rating. It's wonderful to know that you had a positive experience with our insurance agency. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any more thoughts or need assistance in the future, feel free to reach out."
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Justin Glaser

February 2, 2026

5  out of  5
rating by Justin Glaser
"This State Farm location has always been very attentive to my needs. The staff is friendly and knowledgeable."
We responded:
"Thank you for the 5-STAR review JG, appreciate your business and YOU!"
Profile photo of Joel Stiller

Joel Stiller

February 2, 2026

5  out of  5
rating by Joel Stiller
"Had a fantastic experience with Austin and his team. Very professional and saved me bundles of money. Thanks again, team Budreau!"
We responded:
"Thanks for the 5-Star review Joel, I appreciate you buddy! "
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Tyler Muller

December 20, 2025

5  out of  5
rating by Tyler Muller
"Stand up team! Excellent agency to work with!"
We responded:
"Thank you for the 5-STAR review Jack! Appreciate you!!!"
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jakim wilson

December 19, 2025

5  out of  5
rating by jakim wilson
"Austin and his team our top notch!"
We responded:
"Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you found our team to be top-notch. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please feel free to reach out."
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Natalie Cameron

December 19, 2025

5  out of  5
rating by Natalie Cameron
"Been with austin for years ! He’s always got me covered ! I wouldn’t go with anyone else if I lived in the area"
We responded:
"Thank you, Natalie, for your kind words and for being a loyal customer over the years. It's wonderful to hear that you feel well-covered and supported. Your trust and satisfaction mean a lot to us."
Profile photo of Hal Rayle

Hal Rayle

December 19, 2025

5  out of  5
rating by Hal Rayle
"Courteous, conscientious, empathetic, and respectful. These are words that come to mine when I describe Austin Budreau and his commitment to helping others."
We responded:
"Great to hear from you Hal, and thank you for the kind words and 5-STAR review. I hope you and your family have a wonderful holiday! Merry Christmas"
Profile photo of Hanna Burney

Hanna Burney

December 19, 2025

5  out of  5
rating by Hanna Burney
"Austin and the team are great! Wouldn’t choose anyone else for my insurance!"
We responded:
"Thank you for the 5-STAR review Hanna! My team and I are happy to serve our community. I hope you are doing well and enjoying the holiday season. Merry Christmas!"
Profile photo of Crystal Cramp

Crystal Cramp

December 18, 2025

1  out of  5
rating by Crystal Cramp
"I personally find it very unprofessional for thr Agent, Austin, to bash other agents in the area. You treat people well and maybe they would stay at your office. Switched to All State where they are friendly and treat you like family. How can an agent get away with this? Telling customers negative stuff about other agents? IF I WAS CORPORATE I WOULD GET INVOLVED. I wouldn't even rate your attitude and professionalism a 1 star."
We responded:
"Hello Crystal, I have never "bashed" another agent, let alone one in our area. Please know that we are committed to providing excellent service and treating everyone with respect. You have never been a customer at my agency, nor have I ever had a conversation with you. State Farm agents are all independent of one another; perhaps you are confusing me with someone else? We are a small business that reviews have a big impact upon; please take the time to correct or remove your review, as it has nothing to do with me and my agency. If you wish to discuss and clarify your concerns further, you are welcome to reach out to me any time. Merry Christmas, Austin Budreau "
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al b. sure

November 20, 2025

1  out of  5
rating by al b. sure
"Poor customer service. Owner can’t be bothered to return calls but has plenty of time for social media 🤷🏻‍♂️"
We responded:
"Thank you for your feedback. We’re sorry to hear about your experience but find it difficult to address concerns from an anonymous review. Please identify yourself so we can respond properly. Note that we use a vendor for marketing and social media, and my licensed team handles most issues to ensure timely support. We take customer service seriously and would appreciate the chance to make things right."